The person they support has been labelled as ‘challenging’, but the team treat this person like a human being. They have worked with this person to make the most of the opportunities that are available to them. By having this mind-set, the team have made a dramatic change to this individual’s life. Prior to last year this person hadn’t been on holiday in over 10 years… last year the person enjoyed 3 holidays! This person takes a pride in their home and they now have it exactly the way they want it, with new flooring, a new TV, and other smaller items that makes their house feel like a home.
The attitude of the team has been amazing with all of them working with this person to reduce overnight support. This has been so successful that the support this person receives at night has halved, which has given the person more independence in their life.
Well done guys, keep up the brilliant work!